1. Sending email
Only send to people who have agreed to hear from you or who have an existing relationship with your organisation. Every marketing email must include a working unsubscribe link and your organisation's contact details.
Do not use purchased, rented or scraped lists.
2. Prohibited content
Do not use Mailnitio for phishing, malware, fraud, unlawful content, or messages that impersonate another organisation.
3. Deliverability thresholds
We may pause sending when bounce rates exceed 5% or complaint rates exceed 0.1% of a send, to protect your domain and other customers.
4. Security
Do not try to access other workspaces, test our security without written permission, or overload the service. Report vulnerabilities to security@mailnitio.com.