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Pricing

Simple pricing for each product

Helpdesk is priced per agent, Reach by contacts and the Developers API by emails sent. Start with a free pilot in shadow mode.

Currency

Transactional email over the API, billed by what you send. No marketing plan needed.

Free

300 emails every month to build and test.

$0a month

Get an API key
  • REST API and API keys
  • Templates with variables
  • Delivery and bounce tracking

Pay as you go

Most popular

Buy blocks of 25,000 emails when you need them.

$13per 25,000 emails

Get an API key
  • Everything in Free
  • Suppression lists shared with Reach
  • Dedicated IP on request
  • Email support

Estimate your monthly cost

Your first 300 emails each month are free.

50,000 emails a month

$26a month

Billed in blocks of 25,000 emails. Excludes VAT.

Prices exclude VAT.

FAQ

Pricing questions

What counts as an Autopilot conversation?

One customer email thread that Mailnitio Autopilot reads and answers or routes. Follow-ups in the same thread are part of the same conversation.

Is Autopilot an add-on?

No. Autopilot, smart routing and auto-replies come with every Helpdesk plan. Higher plans add a knowledge base, integrations and full training on your email history.

Can we pay in naira?

Yes. Switch the prices to NGN to see our naira price list. We invoice Nigerian customers in naira.

What is shadow mode?

In shadow mode Mailnitio reads and classifies your emails and records what it would have done, without creating tickets or sending replies. You compare its decisions with your team's before going live.

How is Reach priced?

By the number of contacts in your audiences. The price shown is for the smallest list on each plan and grows as your list grows.

Are these prices final?

They are our launch prices. Your quote and contract always state the price you pay. Prices exclude VAT.

Prices exclude VAT.

Get started

Ready when you are.

See Mailnitio on your own emails. We'll connect a mailbox, train Autopilot and show you every decision it would make in a 30-minute demo.