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Pricing

Simple pricing for each product

Helpdesk is priced per agent, Reach by contacts and the Developers API by emails sent. Start with a free pilot in shadow mode.

Currency

Priced by the number of contacts you have. Prices shown are for the smallest list on each plan and grow with your list.

Free

Up to 500 contacts and 1,000 emails a month.

$0a month

Start free
  • 1 user
  • Templates and audiences
  • Deliverability checks

Starter

Sends up to 10 times your contacts each month.

From

$8a month

Choose Starter
  • 3 users
  • Scheduling
  • No Mailnitio branding
  • Email support

Growth

Most popular

Sends up to 12 times your contacts each month.

From

$13a month

Choose Growth
  • Everything in Starter
  • 5 users
  • Segments
  • Subject line suggestions
  • Campaign reports

Scale

For lists of 10,000 contacts and more.

From

$227a month

Talk to us
  • Everything in Growth
  • Unlimited users
  • Dedicated IP
  • Priority support

Reach prices grow with the number of contacts in your audiences. The price on each card is for the smallest list on that plan. Tell us your list size and we will confirm your price.

Prices exclude VAT.

FAQ

Pricing questions

What counts as an Autopilot conversation?

One customer email thread that Mailnitio Autopilot reads and answers or routes. Follow-ups in the same thread are part of the same conversation.

Is Autopilot an add-on?

No. Autopilot, smart routing and auto-replies come with every Helpdesk plan. Higher plans add a knowledge base, integrations and full training on your email history.

Can we pay in naira?

Yes. Switch the prices to NGN to see our naira price list. We invoice Nigerian customers in naira.

What is shadow mode?

In shadow mode Mailnitio reads and classifies your emails and records what it would have done, without creating tickets or sending replies. You compare its decisions with your team's before going live.

How is Reach priced?

By the number of contacts in your audiences. The price shown is for the smallest list on each plan and grows as your list grows.

Are these prices final?

They are our launch prices. Your quote and contract always state the price you pay. Prices exclude VAT.

Prices exclude VAT.

Get started

Ready when you are.

See Mailnitio on your own emails. We'll connect a mailbox, train Autopilot and show you every decision it would make in a 30-minute demo.